Goibibo cancellation refund not received
Goibibo cancellations for flights, hotels and buses are refundable per the fare rules. If the money has not landed, a dated grievance letter is the fastest paper trail.
Free for Indian consumers. Not a law firm. Nothing is sent until you press Send.
Frequently asked questions
How long does Goibibo take to refund?
Airlines, hotels and travel platforms typically reply to a written grievance in 7 to 15 days. That is typical, not a guarantee.
What do I need before I complain about my cancellation refund?
Your booking reference or PNR, the amount paid, the date of payment and a screenshot of the cancellation or refund status.
Does RefundPe charge anything?
RefundPe is a free grievance desk for Indian consumers. It is not a law firm, not a recovery agency, and it never takes a cut of any money you recover.
Is the letter sent automatically?
No. RefundPe drafts it, you read and edit it, and nothing is emailed until you press Send.
Who receives the letter?
The grievance officer at Goibibo. It is emailed from a private case address and you are copied on every message.
What if there is no reply?
RefundPe sends a reminder about four days later and a stronger letter around day seven that copies the relevant regulator or helpline.
Other refund guides
RefundPe is a free grievance desk for Indian consumers. It is not a law firm and not a recovery agency, it does not take a cut of any money you recover, and it does not promise a refund. You read and approve every letter before it is emailed.