IndiGo flight refund not received
If IndiGo cancelled your flight or accepted a cancellation but the refund has not reached your account, a written grievance to the airline's grievance officer is the step that gets it moving. Describe what happened below and RefundPe drafts the letter for you.
Free for Indian consumers. Not a law firm. Nothing is sent until you press Send.
Frequently asked questions
How long does IndiGo take to refund?
Airlines, hotels and travel platforms typically reply to a written grievance in 7 to 15 days. That is typical, not a guarantee.
What do I need before I complain about my flight refund?
Your booking reference or PNR, the amount paid, the date of payment and a screenshot of the cancellation or refund status.
Does RefundPe charge anything?
RefundPe is a free grievance desk for Indian consumers. It is not a law firm, not a recovery agency, and it never takes a cut of any money you recover.
Is the letter sent automatically?
No. RefundPe drafts it, you read and edit it, and nothing is emailed until you press Send.
Who receives the letter?
The grievance officer at IndiGo. It is emailed from a private case address and you are copied on every message.
What if there is no reply?
RefundPe sends a reminder about four days later and a stronger letter around day seven that copies the relevant regulator or helpline.
Other refund guides
RefundPe is a free grievance desk for Indian consumers. It is not a law firm and not a recovery agency, it does not take a cut of any money you recover, and it does not promise a refund. You read and approve every letter before it is emailed.