HDFC Bank unauthorised transaction / failed UPI refund? Here's how to escalate

Step-by-step escalation for HDFC Bank unauthorised transaction / failed UPI refund in India, with a free formal grievance letter in seconds.

Escalation steps

  1. Report to the bank immediately — within 3 working days means zero liability.
  2. Failed UPI debits must auto-reverse within T+1 day, else ₹100/day compensation.
  3. Send a formal letter to the Principal Nodal Officer.
  4. After 30 days, file free with the RBI Ombudsman (cms.rbi.org.in).

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