Train ticket refund or TDR not received
If you filed a TDR in time and the refund is still withheld, a written grievance quoting the PNR, the TDR date and the amount builds the record you need for further escalation.
Open a case
Bill, rejection letter or screenshot. Up to 5 files.
So the company can call you to settle. Never shared.
Next: quick Google sign-in so replies reach your inbox. Nothing is sent yet.
Frequently asked questions
How long does the railway ticketing desk take to refund?
Airlines, hotels and travel platforms typically reply to a written grievance in 7 to 15 days. That is typical, not a guarantee.
What do I need before I complain about my train ticket?
Your booking reference or PNR, the amount paid, the date of payment and a screenshot of the cancellation or refund status.
Does RefundPe charge anything?
RefundPe is a free grievance desk for Indian consumers. It is not a law firm, not a recovery agency, and it never takes a cut of any money you recover.
Is the letter sent automatically?
No. RefundPe drafts it, you read and edit it, and nothing is emailed until you press Send.
Who receives the letter?
The grievance officer at the railway ticketing desk. It is emailed from a private case address and you are copied on every message.
What if there is no reply?
RefundPe sends a reminder about four days later and a stronger letter around day seven that copies the relevant regulator or helpline.
Other refund guides
RefundPe is a free grievance desk for Indian consumers. It is not a law firm and not a recovery agency, it does not take a cut of any money you recover, and it does not promise a refund. You read and approve every letter before it is emailed.